Recently, Hebei Chuangsi Intelligent Equipment Manufacturing Co., Ltd. has carried out a series of practical work in product adaptation optimization and on-site service, centering on the actual needs of small, medium and micro enterprises for steam equipment upgrading, and helping enterprises reduce costs and meet compliance requirements with scenario-specific solutions.
To address the pain points of limited space and tight budgets in the renovation of old factories, the company has completed the modular upgrading of small steam generators. The optimized equipment retains the compliant design with a water volume of less than 30L, eliminating the need for a separate boiler room and requiring only about 5㎡ of space for installation. Meanwhile, by streamlining the internal pipeline layout, the overall weight has been reduced by 12%, adapting to the load-bearing restrictions of old factories. To further reduce the initial investment of enterprises, the technical team has also developed a flexible configuration scheme of "single-machine adaptation + multi-machine parallel connection". Small and micro enterprises can first purchase basic models according to their current production capacity, and then add equipment as orders grow, avoiding resource idleness. At present, this upgrading scheme has been applied to the equipment renewal projects of 3 small food processing factories, with the installation cycle controlled within 3 days, significantly shortening the production interruption time.
On the operation and maintenance service front, in response to the problem that equipment in North China is susceptible to low temperatures in autumn and winter, the company has launched a "proactive inspection" service. It organized technical personnel to conduct on-site inspections for 15 old customers in the Beijing-Tianjin-Hebei region who have used the equipment for two years, focusing on checking the tightness of the combustion system and the thermal insulation layer of pipelines, replacing aging temperature sensors for free, and guiding operators on-site to adjust winter operation parameters, helping enterprises reduce energy consumption losses in low-temperature environments. According to statistics, this inspection has solved 6 potential pipeline freezing and blocking hazards for customers, and the average daily energy consumption of the equipment has decreased by 8% after optimization.
In addition, in line with the orientation of technical transformation subsidy policies in many regions, the company has sorted out the environmental protection parameters and energy-saving data manuals of its products, and specially assigned 2 policy liaison specialists to provide subsidy application consulting services for small and medium-sized enterprises with upgrading needs. At present, it has assisted 4 small and micro enterprises in sorting out basic materials, among which 2 enterprises have passed the preliminary review of the local industry and information technology department and are expected to receive equipment purchase subsidies.
"Small and medium-sized customers are more concerned about whether the equipment is easy to use and whether the cost is controllable. Our work is to solve these practical problems well," said the person in charge of the company's customer service department. He added that the company will continue to collect usage feedback from different industries, further refine products and service schemes, and solidly provide user support.
