In addition, in response to the personalized needs of some new customers in East China for equipment installation and commissioning, the company arranged technical backbones to go to the site for guidance. Considering the compact layout of local factories, the team optimized the layout scheme of equipment pipelines, shortening the installation cycle by 1 day. At the same time, they demonstrated the basic operation of the intelligent operation and maintenance system on site to help customers quickly master the daily management methods of the equipment. According to the project leader, such on-site services focus on "precision docking" to ensure the smooth connection of equipment from installation to use.  

 

"The industry is constantly developing, and customer needs are also becoming more detailed. We must first consolidate our technical reserves and service connection," said the person in charge of the company's technical department. He added that in the future, the adaptation ideas accumulated in the training will be integrated into the optimization of product details, and at the same time, cross-regional on-site service support will be continuously strengthened to cope with market demands with solid internal capabilities.

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Solidify Technical Foundations, Enhance Adaptability, and Steadily Serve Market Demands

Release time:2025-08-11 Source: Jingcheng Chuangwei

近期,河北创思智能设备制造有限公司围绕蒸汽发生器产品的技术适配性与团队专业能力提升,推进了多项务实工作,以贴合行业发展趋势与客户实际需求的举措稳健前行。

在产品适配优化上,公司针对不同燃料类型的应用场景,完成了燃气蒸汽发生器的燃料适配性调整。结合部分中小企业从传统燃料向清洁能源过渡的需求,技术团队通过改进燃烧头的气流混合结构,使设备能适配不同纯度的天然气与生物质气燃料,在保持热效率稳定的同时,降低了因燃料品质波动导致的故障风险。此次调整基于行业内燃料结构转型的普遍趋势,参考了 10 余家不同燃料类型客户的使用反馈,未进行大规模技术重构,主要聚焦于提升产品的环境适应性。

团队能力建设方面,公司近期组织技术与销售团队开展了 “技术 - 市场双向适配” 系列内部培训。培训内容涵盖两方面:一是邀请行业技术专家解读高效节能技术与环保材料应用的最新方向,重点讲解了余热回收系统的适配场景与低碳合金材料的性能特点;二是由资深销售分享不同行业客户的实际需求痛点,如食品加工行业的无菌供汽要求、化工行业的低排放指标等,促进技术与市场团队的认知衔接。培训后还开展了模拟方案设计演练,累计形成针对性适配思路 16 条,进一步提升团队响应客户需求的精准度。

此外,针对华东地区部分新客户对设备安装调试的个性化需求,公司安排技术骨干赴现场提供指导。结合当地厂房布局紧凑的特点,团队优化了设备管路的排布方案,将安装周期缩短 1 天,同时现场演示了智能运维系统的基础操作,帮助客户快速掌握设备日常管理方法。据项目负责人介绍,此类现场服务重点在于 “精准对接”,确保设备从安装到使用的顺畅衔接。

“行业在不断发展,客户需求也在细化,我们得先把自身的技术储备和服务衔接做扎实。” 公司技术部负责人表示,后续将把培训中沉淀的适配思路融入产品细节优化,同时持续加强跨区域的现场服务支撑,以扎实的内功应对市场需求。

Phone 133-1109-3629
Hotline 400-900-4468
Address No. 3, Intelligent Electronics Industrial Park, South District, Economic Development Zone, Quzhou County, Hebei Province